Frequently Asked Questions
Everything you need to know about our premium beauty products and services.
How do I choose the right lens shade for my eye color?
Our website features a 'Try On' tool and detailed color guides for each product. Generally, our lenses are designed with high opacity to naturally blend with both light and dark eyes.
What is the shipping time for international orders?
We offer worldwide shipping. Standard international delivery typically takes 3-7 business days, while express options are available at checkout for faster arrival.
Are SWATI colored lenses safe for sensitive eyes?
Yes, our lenses are manufactured to the highest safety standards (CE marked and ISO certified). We use high-quality materials to ensure comfort and breathability throughout the day.
What is your return policy?
Due to the hygienic nature of our products, we can only accept returns on unopened and sealed packaging within 14 days of delivery. Please contact our support team to initiate a return.
Do I need a prescription to order lenses?
We offer both power (prescription) and plano (non-prescription) lenses. If you have any underlying eye conditions, we always recommend consulting an optician before use.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, Amex), PayPal, and various local payment solutions like Klarna and Apple Pay for a seamless checkout experience.